ORLIVA Terms of Service

Welcome to ORLIVA. By accessing our website, browsing our beauty and personal care products, creating an account, or placing an order, you agree to comply with these Terms of Service.

1. About ORLIVA

ORLIVA is an online beauty and personal care store offering a range of products for everyday beauty and self-care routines.

Our collections include:

• Hair & Nail Care
• Skincare & Body Care
• Makeup & Cosmetics
• Perfume & Fragrance
• Beauty Tools & Devices
• Oral Care & Deodorants

We aim to provide accurate product information, quality beauty products, and a convenient online shopping experience.

2. Product Information

We make reasonable efforts to ensure that our beauty products, skincare products, makeup, hair care products, fragrances, beauty tools, oral care products, and personal care items are accurately described.

Product photographs, colours, sizes, dimensions, ingredients, specifications, and other information may vary slightly depending on the product and your device or screen settings.

Customers should review the available product information before placing an order.

3. Product Availability

All ORLIVA products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you to discuss an alternative, replacement, or applicable refund.

ORLIVA reserves the right to limit quantities or discontinue products where necessary.

4. Prices and Payments

Prices displayed on the ORLIVA website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time of purchase, except where an obvious pricing, technical, or system error has occurred.

Customers are responsible for providing accurate payment and billing information.

Any applicable shipping charges, taxes, or other fees will be displayed where applicable during the checkout process.

5. Orders

Placing an order through the ORLIVA website does not necessarily guarantee acceptance of that order.

ORLIVA reserves the right to cancel, refuse, or limit an order where reasonably necessary, including situations involving:

• Incorrect pricing or product information.
• Suspected fraudulent or unauthorized activity.
• Product availability issues.
• Incorrect customer information.
• Technical or system errors.
• Other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will provide an applicable refund in accordance with our refund policy.

6. Customer Responsibility

Customers are responsible for providing accurate:

• Full name.
• Phone number.
• Email address.
• Billing information.
• Delivery address.
• Product selections.
• Available product options.

ORLIVA may not be responsible for delivery problems, delays, or additional costs caused by incorrect or incomplete information supplied by the customer.

7. Beauty and Personal Care Products

ORLIVA offers a variety of beauty and personal care products, including skincare, body care, makeup, hair care, fragrance, beauty tools, oral care, and deodorants.

Product descriptions and information are provided to help customers make informed purchasing decisions. Customers should follow the product manufacturer's instructions where applicable.

ORLIVA does not guarantee that a particular beauty or personal care product will produce a specific cosmetic or personal result for every customer.

Customers should review product information, ingredients, usage instructions, and relevant warnings before using a product.

8. Intellectual Property

All ORLIVA branding, logos, photographs, graphics, written content, designs, website materials, and other original content belong to ORLIVA or their respective owners.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission, except where permitted by applicable law.

9. Website Use

You agree to use the ORLIVA website lawfully and responsibly.

You must not use our website for:

• Fraudulent transactions.
• Unlawful activities.
• Unauthorized access.
• Attempting to interfere with website operations.
• Uploading malicious software or harmful content.
• Activities that could damage ORLIVA, our website, or other customers.

ORLIVA reserves the right to restrict or terminate access where misuse of the website is identified.

10. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, delivery providers, advertising platforms, analytics services, and other external websites.

Third-party services may have their own terms and privacy policies. ORLIVA is not responsible for the policies, security, or content of third-party websites or services.

11. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Certain beauty and personal care products may have specific return conditions because of hygiene, safety, or product-use considerations.

Customers should review our Refund & Return Policy before purchasing and before requesting a return or refund.

12. Limitation of Responsibility

ORLIVA makes reasonable efforts to keep our website, product information, and services accurate and available.

However, we do not guarantee that the website will always operate without interruptions, errors, delays, or technical issues.

To the extent permitted by applicable law, ORLIVA will not be responsible for losses resulting from circumstances outside our reasonable control.

13. Changes to These Terms

ORLIVA may update these Terms of Service from time to time to reflect changes in our business, products, services, technology, or applicable requirements.

Updated terms will be published on this page.

By continuing to use the ORLIVA website after updated terms are published, you agree to the revised Terms of Service.

14. Contact Us

If you have questions about these Terms of Service, your order, our beauty products and personal care collections, or our website, please contact us:

ORLIVA
Email: chrisstor34@gmail.com
Phone: +234 907 042 0892
WhatsApp: +234 907 042 0892

ORLIVA — Beauty, Personal Care & Everyday Essentials.